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Lawn Buddy Tutorial

A Step-by-Step Guide to Lawn Buddy’s Homeowner App

Posted on 11/25/22by Billie Selichnow

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With the Lawn Buddy Homeowner App, you can give your customers a seamless experience. The Homeowner App lets customers receive notifications for your seasonal promotions, alerts when jobs are complete, and gives them the ability to order your services at any time – straight from the app. 

The best part about it – it’s scaleable. As you grow, we grow with you. Lawn Buddy allows you to invite an unlimited number of customers to your Homeowner App – without any extra cost.

Here’s how your customers can join your business’ exclusive Homeowner App:

After you’ve added a new customer to your Lawn Buddy app, they are sent an email to join your Company’s Homeowner App. In this email, there are just 3 steps they need to complete from their mobile phone to join.

Step 1: Create Account

    1. Customers should use the custom link provided in the email to create their accounts.
    2. After clicking on this link, they are sent to a new window, where they will “Accept Invite.”
    3. On this page, their email is automatically generated as their username. Customers only need to create a password and hit “Submit” to complete their login details.
    4. After hitting “Submit” they’re done with step 1!

Step 2: Download Customer App

    1. Within the email, customers are then prompted to download the Lawn Buddy Customer App on Apple or Android.

Step 3: Log In

    1. After downloading the Customer App, customers can then log into their Homeowner account using the password they created in Step 1.

After your customers have completed the 3 steps provided in their invitation email – they are equipped with all the tools they need to receive notifications, request jobs – and so much more!

Is a customer having trouble joining their Homeowner App? Send them this instruction list, give us a call at (316) 247-2184, or schedule an appointment for a personalized walkthrough.

Get Started with Lawn Buddy

Create your free account so you can streamline your operations, save time, and increase efficiency while achieving scalability in your landscaping business.

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Written By Billie Selichnow

Billie Selichnow is Lawn Buddy's lifecycle marketing manager.

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